state and communal
Customer Service: How to Maintain Loyalty
Carrying out analytical work to collect information and conduct business training, employees of the Moscow City Collegium of Lawyers Pravex, which provide arbitration services, subscription customer services and others, argue that if you ask lawyers, they actually provide quality services and serve their customers “perfectly”, they will always answer: “Of course,” because they are sure that they serve each of their clients better. But when you talk with clients and ask them to give an assessment to the work of the lawyers who serve them, most of them rate the service at three points. Continue reading
Guarantees for protecting the rights of consumers of banking services in the EU countries
The article analyzes the main types of guarantees for the protection of the rights of consumers of banking services established by the law of the European Union. The general characteristics of guarantees for protecting the rights of bank customers are given, and the main changes associated with overcoming the consequences of the crisis of the EU banking system in 2008-2009 are indicated.
Specialists of Businessjuice.Ru, specializing in the analysis of existing business processes in the market for various types of goods and offers, as well as the organization of trainings and HR services for businesses, will tell in this publication about the main issues of protecting the guarantees of the rights of consumers of banking services. Continue reading
How to open your own business without communicating with an official?
At the end of November 2018, the parliament radically updated the legislative framework for the registration of entrepreneurs and companies. The new legislation combines diverse initiatives: both those that have already successfully proven themselves in practice, and innovations, such as, for example, a simplified procedure for the official liquidation of LLCs, other forms of education of business entities that the business environment has long needed.
New trends in the advertising market and the positioning of their services, including on the Internet, require the presence of company information in social networks such as VKontakte, Facebook and so on. So that at the initial stage of its development, the group of lice on VKontakte looks very solid, it makes sense to attract a significant number of subscribers. Continue reading