Customer Service: How to Maintain Loyalty
Customer Service: How to Maintain Loyalty Lawyers' loyalty to client problems By conducting analytical work to collect information and conduct business training, employees of the Moscow City Collegium of Lawyers…

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Provocation of a bribe as a circumstance excluding a corpus delicti
The Criminal Code of Ukraine does not contain separate provisions on the specifics of the criminal liability of the recipient of undue gain (bribe), in the event of provocation of…

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The role of social media for the legal services market
PR and marketing - an indispensable component of any business, regardless of what product or service it sells. In the b2b market, especially in the legal business, there are some…

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Customer Service: How to Maintain Loyalty

Carrying out analytical work to collect information and conduct business training, employees of the Moscow City Collegium of Lawyers Pravex, which provide arbitration services, subscription customer services and others, argue that if you ask lawyers, they actually provide quality services and serve their customers “perfectly”, they will always answer: “Of course,” because they are sure that they serve each of their clients better. But when you talk with clients and ask them to give an assessment to the work of the lawyers who serve them, most of them rate the service at three points. Continue reading

Invalidation of the contract: the line between abuse and legal guarantees

In the modern world, almost all relationships are formalized in an appropriate agreement. The turnover of treaties in civilized countries is simply amazing, not to mention the high culture of their implementation. Ukraine does not lag behind in terms of quantitative and qualitative indicators. However, if it comes to a culture of execution, most readers come up with countless legal disputes over the enforcement of contracts and the appeal of transactions already concluded.

This situation is due to the fact that a large number of counterparties abuse the rules of the law and, in order to avoid fulfillment of obligations or the maximum delay in enforcement, initiates disputes on appealing contracts. It cannot be stated unequivocally that most disputes are artificially created, but this percentage is quite significant. Continue reading

Legal advice on labor law

You can often hear from lawyers that labor law is simple, so there is no need to attract external consultants to resolve internal issues of companies, because you can easily manage all problems on your own. But is it? Why then are labor law practitioners one of the most successful in law firms, and Trudovik lawyers never sit idle at any time and under any economic conditions in the state?

Specialists of the Moscow legal center Imperia-Prawa.Ru (read in detail here), based on an analysis of their own legal practice, argue that companies, as a rule, are not able to hire highly qualified employees on all issues. In fact, this is not necessary for daily work. Continue reading

Invalidation of the contract: the line between abuse and legal guarantees
In the modern world, almost all relationships are formalized in an appropriate agreement. The turnover of treaties in civilized countries is simply amazing, not to mention the high culture of…

...

Invalidation of the contract: the line between abuse and legal guarantees
In the modern world, almost all relationships are formalized in an appropriate agreement. The turnover of treaties in civilized countries is simply amazing, not to mention the high culture of…

...

The role of human resources in the training of enterprise personnel
In accordance with Art. 65 of the Constitution of Ukraine, the protection of the Fatherland, independence and territorial integrity of Ukraine is the duty of citizens of Ukraine. From the…

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The role of social media for the legal services market
PR and marketing - an indispensable component of any business, regardless of what product or service it sells. In the b2b market, especially in the legal business, there are some…

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