Provocation of a bribe as a circumstance excluding a corpus delicti
The Criminal Code of Ukraine does not contain separate provisions on the specifics of the criminal liability of the recipient of undue gain (bribe), in the event of provocation of…

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Continuation of the moratorium on tax audits of a business
From August to December 2014, in order to promote the development of the national economy and create favorable conditions for doing business in Ukraine, a moratorium was introduced on conducting…

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Stop judicial investigation of the requirements of the Code of Criminal Procedure
According to paragraph. 3 h. 1 Article 280 of the Code of Criminal Procedure of Ukraine, pre-trial investigation may be stopped after informing the person of suspicion if there is…

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customers are different

Customer Service: How to Maintain Loyalty

Customer Service: How to Maintain Loyalty
Lawyers’ loyalty to client problems By conducting analytical work to collect information and conduct business training, employees of the Moscow City Collegium of Lawyers Pravex, which provide arbitration services, subscription customer services and others, argue that if you ask lawyers, they actually provide high-quality services and serve their customers “perfectly”, they will always answer: “Of course”, because they are sure that they serve each of their customers better. But when you talk with clients and ask them to give an assessment to the work of the lawyers who serve them, most of them rate the service at three points. Continue reading

The tax compromise law is not fully operational through several subjective factors
Law No. 63-VIII “On Amending the Tax Code regarding the specifics of clarifying tax liabilities for corporate income tax and value added tax in the case of a tax compromise”…

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Customer Service: How to Maintain Loyalty
Customer Service: How to Maintain Loyalty Lawyers' loyalty to client problems By conducting analytical work to collect information and conduct business training, employees of the Moscow City Collegium of Lawyers…

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Settlement operations registrars (PPOs) - one step closer to the EU
We are so afraid of changes, we are always looking only for the negative and the arguments “against”, if only to remain in our usual “comfort zone”. The simultaneous desire…

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Organization of teamwork in the legal business
Legal business is a combination of skill and managerial decisions of a managing partner, aimed at achieving the goal of a law firm. This business is characterized, in particular, by…

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