Customer Service: How to Maintain Loyalty

Customer Service: How to Maintain Loyalty
Lawyers’ loyalty to client problems By conducting analytical work to collect information and conduct business training, employees of the Moscow City Collegium of Lawyers Pravex, which provide arbitration services, subscription customer services and others, argue that if you ask lawyers, they actually provide high-quality services and serve their customers “perfectly”, they will always answer: “Of course”, because they are sure that they serve each of their customers better. But when you talk with clients and ask them to give an assessment to the work of the lawyers who serve them, most of them rate the service at three points. Continue reading →